Privacy Policy

Effective Date: February 24, 2026

1. Introduction

The Tan Authority LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, purchase memberships, or otherwise interact with us.

By using our services, you agree to the practices described in this Policy.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you book appointments, purchase memberships, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Payment information

  • Date of birth (if required for services)

B. Communication Information

If you call, text, or message us, we may collect:

  • Call recordings

  • Voicemail messages

  • SMS messages

  • Chat transcripts

  • AI-assisted conversation records

Calls may be recorded for quality assurance, training, and service improvement purposes.

C. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking data

3. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Process payments

  • Manage memberships

  • Send confirmations and reminders

  • Provide customer support

  • Send promotional offers (where consent is provided)

  • Improve our services

  • Maintain security and prevent fraud

4. SMS & Text Messaging Disclosure

By providing your phone number, you consent to receive text messages related to:

  • Appointment confirmations

  • Appointment reminders

  • Service updates

  • Promotional offers (if opted in)

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

We do not sell or share mobile information with third parties for marketing purposes.

5. AI & Automated Communications

We may use automated systems and artificial intelligence to assist in responding to inquiries, scheduling appointments, and customer service interactions.

You may request to speak with a live representative at any time.

6. Payment Processing

Payments are processed through secure third-party payment processors. We do not store full credit card information on our servers.

7. Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers who assist with:

  • Payment processing

  • Scheduling software

  • SMS communication platforms

  • Website hosting

  • Marketing services

These providers are contractually obligated to protect your information.

8. Cookies & Tracking Technologies

We may use cookies and analytics tools to:

  • Improve website performance

  • Understand visitor behavior

  • Deliver relevant marketing

You may disable cookies in your browser settings.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure.

10. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data (subject to legal requirements)

  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

11. Children’s Privacy

Our services are not directed toward individuals under 18 without parental consent. We do not knowingly collect personal information from minors without proper authorization.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy, please contact:

The Tan Authority LLC

contact@thetanauthority.com

2155 W Belmont Ave #1009 Chicago, IL 60618

United States